Saturday, September 10, 2016

Introducing the Google Identity Platform

Posted by Adam Dawes, Product Manager

Identity is an important building block to any app. Even if it’s not top of mind when you’re building out new features, authentication is critical to get right. We realize developers want their users to have an efficient and secure experience with their products rather than dealing with forgotten passwords that prevent app usage. The Google Identity Platform is a suite of developer tools that cuts friction out of every step of getting people signed in: Smart Lock for Passwords, Google Sign-in, and Identity Toolkit.

New: Get people automatically signed-in with Smart Lock for Passwords

Smart Lock is a password manager built into your Google account. It can automatically sign you into an Android app, and autofills credentials on websites viewed with Chrome. It removes the need to remember and type in password credentials.

Were now extending Smart Lock as an API to app developers and publishers, starting with Android. Android developers can programmatically save and retrieve credentials, and automatically sign their users in across devices and websites in Chrome. Companies like Eventbrite, Orbitz, Netflix, Instacart, the New York Times, and soon — LinkedIn, are using Smart Lock for Passwords to get people automatically signed-in across their properties.

For new account sign-ups, or first-time sign ins, your users now have the option to save their passwords to Smart Lock, and be automatically signed-in subsequently.

How does Smart Lock for Passwords work for your app or site? It recognizes and pre-fills login credentials across devices. When a user signs into or signs-up on your property, they’ll see a Smart Lock prompt to save their password for future use. If they accept, they’ll never have to enter a password again on your Android app or website on Chrome. In turn, this helps your app or site boost sign-up and sign-in rates for new and existing users.

This also means when your users buy and activate new devices, they can easily download and get logged right back into your app using the proper account. You don’t have to spend resources in re-acquiring them again, or encounter forgotten passwords along the way.

Integrating with Smart Lock for Passwords lets your users save their password on one device, and be automatically be signed-in on other devices.

Here’s how early partners are using Smart Lock for Passwords, which you can see rolling out in their Android apps and websites on Chrome.

  • Eventbrite easily integrated and tested SmartLock in their app to increase the number of signed in users, because signing in "gives users a more personalized event discovery experience and a more seamless ticket purchase experience", says Atul Kakkar, Senior Product Manager at Eventbrite.
  • For Instacart, “Smart Lock makes sign-in much faster, sparing the need for users to type in their information - across devices. Many people first browse Instacart on mobile or desktop web and then download the app. With all their credentials ready, our customers can get their groceries even faster. We’re excited for integrating with Smart Lock to help save customer time, and increase business conversions.” - Maksim Golivkin, Android Engineer
  • Netflix is using Smart Lock for Passwords to keep viewers signed in and consuming content no matter what device they’re watching on, even in the living room on Android TV. "Wherever possible, we want to reduce friction in getting our members authenticated across devices. Smart Lock can help, particularly on big screens, where entering user credentials is more cumbersome than on mobile or PC." - Rob Caruso, Director of Partner Engagement
  • In addition to helping pave the way for paid subscribers, the New York Times is using Smart Lock to help build a better cross-device experience for their readers. “This is a retention strategy for us, and part of an ongoing push to create registration and signed-in usage in the app. Smart Lock for Passwords makes it essentially frictionless for someone to do so. Readers who log in or create a registration have a higher propensity to subscribe, and this goes up further if they’re interacting with us on multiple platforms.” - Rachel Kirscht, Android Marketing Manager
  • “When consumers sign-in on Orbitz they benefit in a number of ways. For example, people can get quick access to the travel searches they’ve done on Orbitz using a different device and have a streamlined booking experience with minimal data entry. While traveling, signed-in app users receive push notifications to stay on top of flight delays and gate changes. Desktop Orbitz.com users can now get all these benefits automatically in our app when they utilize Smart Lock, avoiding the usual friction of sign-in or having to know that sign-in comes with benefits.” - Ryan Kowalczyk, Senior Director, Product Strategy
  • For beta partner LinkedIn, "We are thrilled to be Googles launch partner for their Smart Lock debut, which helps to further simplify the log-in experience for our existing LinkedIn members as well as streamline the sign-up process for new members.” - Bob Rosin, VP of Business Development at LinkedIn

Later on this year, we’re planning to offer new features including support for sync passphrases and Smart Lock for Passwords API support on other platforms. Stay tuned!

Give people a trusted registration system with Google Sign-in

Google Sign-in is the gateway to securely connecting Google’s users and services to your app or site. It reduces the burden of login for your users, by enabling them to sign in with their Google account—the same account they already use with Gmail, Play, Google+, and other Google services. The New York Times was able attribute a 20% lift in new registered user signups to the implementation of Google Sign-In, in the months immediately following launch.

Implement authentication in-a-box with Identity Toolkit

Identity Toolkit gives you a robust, more secure authentication system that helps you do sign-in the right way, and can grow with your app. The toolkit supports email and password authentication as well as major identity providers including Google and Facebook. Even non-technical developers can add future sign-in options and migrate existing users with simple configuration changes. Getting started with Identity Toolkit lets you easily scale your auth system as you grow across platforms.

We hope that the Google Identity Platform makes it easy for your users to sign in, so that you can deliver them more personalized, engaging experiences. To view documentation, visit developers.google.com/identity

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